If you are having issues logging in or are encountering any problems directly with the website please contact us with as much information as possible including your username when possible.
If you wish to change your username you can do this only once by verifying your email address. Just click the link in the email you receive when setting up your account.

Subscriptions last for 30 days starting from your initial purchase date, it will then automatically renew after 30 days. You can cancel your subscription at any time by following the link here. If you do decide to cancel your subscription it will run for the remainder of the 30 day period you last purchased.
If you subscribed via SMS you can unsubscribe by texting STOP to 89595.

Contact us via email at [email protected] please include your username with any queries you may have. We aim to resolve your issue within 2 working days. Our admin team is available from 9am - 5pm GMT Monday to Friday.
Any issues regarding your card information please contact [email protected] please be aware that this is a separate company and may take longer to reply.